Quote:
Originally Posted by wildchild
that all makes sense EXCEPT i don't care how long i have a cell phone account i will always have to read the number off of the bill or whatever. probably why it takes them a bit to believe it's me when i call in. LOL
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I'll agree with that. I'll never know my account number for my phone.
Quote:
Originally Posted by marko138
Yeah, there are very few account numbers I have memorized. Bank account is about it.
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Well, I was at a brokerage firm, so it was normal for people to know those account numbers if they'd had the account for a few years.
Quote:
Originally Posted by z06boy
I hate that crap too and then have to verify address...blah...blah...blah when I'm just calling to ask a simple question about something.
I understand about establishing ownership of the account but it's still annoying as feck.
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If I just have a question, I tell them so. It usually works. I never gave anybody any hassle if they didn't want verified for a simple question.
Quote:
Originally Posted by Tmall
As soon as I get an automated system, I start saying representative, or operator. It rarely let's me down..
And if they have a long recording, I keep screaming no into the phone in hopes that somebody can hear me.
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Nobody can hear you until the phone switches over to the rep. Sorry to burst your bubble. But I will give you a tip... if they put you on "hold" but you don't hear hold music, they've simply muted their mic and can hear every word you say.