Go Back   Two Wheel Fix > General > Cage Hell

Reply
 
Thread Tools Display Modes
Old 02-03-2009, 01:56 PM   #1
pauldun170
Serious Business
 
pauldun170's Avatar
 
Join Date: Nov 2008
Location: New York
Moto: 1993 ZX-11 2008 CBR1000rr
Posts: 9,723
Default "American cars have horrible quality!!"

http://www.autoblog.com/2009/02/03/f...ast-two-years/
__________________


Quote:
Originally Posted by Dave View Post
feed your dogs root beer it will make them grow large and then you can ride them and pet the motorcycle while drinking root beer
pauldun170 is offline   Reply With Quote
Old 02-03-2009, 02:39 PM   #2
Destitute
Canyon Carver
 
Destitute's Avatar
 
Join Date: Nov 2008
Posts: 315
Default

Because their vehicles actually have fewer problems, or just because Ford refused to pay to fix them?
Destitute is offline   Reply With Quote
Old 02-03-2009, 03:12 PM   #3
Papa_Complex
Nomadic Tribesman
 
Papa_Complex's Avatar
 
Join Date: Nov 2008
Location: Brampton, Canada
Moto: '09 ER-6n
Posts: 11,150
Default

Quote:
Originally Posted by Destitute View Post
Because their vehicles actually have fewer problems, or just because Ford refused to pay to fix them?
An excellent question by someone who apparently understands statistics. The real question would be if the number of warranty requests had gone down.
Papa_Complex is offline   Reply With Quote
Old 02-06-2009, 11:05 AM   #4
Destitute
Canyon Carver
 
Destitute's Avatar
 
Join Date: Nov 2008
Posts: 315
Default

Quote:
Originally Posted by Papa_Complex View Post
The real question would be if the number of warranty requests had gone down.
Normalized on a per-vehicle basis.
Destitute is offline   Reply With Quote
Old 02-06-2009, 11:16 AM   #5
Papa_Complex
Nomadic Tribesman
 
Papa_Complex's Avatar
 
Join Date: Nov 2008
Location: Brampton, Canada
Moto: '09 ER-6n
Posts: 11,150
Default

Quote:
Originally Posted by Destitute View Post
Normalized on a per-vehicle basis.
Which means precisely...... what?
Papa_Complex is offline   Reply With Quote
Old 02-06-2009, 12:19 PM   #6
Destitute
Canyon Carver
 
Destitute's Avatar
 
Join Date: Nov 2008
Posts: 315
Default

Quote:
Originally Posted by Papa_Complex View Post
Which means precisely...... what?
For example, 1 warranty request per 100 vehicles, or $100 in warranty cost per vehicle, etc.

If Ford sold half as many cars, and said their warranty claims on new cars decreased by 25%, that doesn't mean their quality is improving since the rate of warranty claims/vehicle is increasing.
Destitute is offline   Reply With Quote
Old 02-04-2009, 03:10 AM   #7
101lifts2
WSB Champion
 
101lifts2's Avatar
 
Join Date: Nov 2008
Location: Anaheim, CA
Moto: 2009 Kawi ZX6R
Posts: 5,570
Default

Quote:
Originally Posted by Destitute View Post
Because their vehicles actually have fewer problems, or just because Ford refused to pay to fix them?
You would be surprised on how much GM/Ford and Chyrsler shell out for warranty repairs that should not be actual warranty (customer abuse or neglect). Ford is def. tackling quality issues, but I'm sure that they are now scrutinizing what is being covered and what should not.

The Japanese always have done this because their distributor bonuses are dependant on how much warranty dollars per vehicle they save. The Japanese motorcycling industry is a prime example of this (everything gets denied first unless its an obvious) as most have seen here with dealing with dealers. I think this has alot to do with why Japanese automakers tend to have lower warranty costs instead of just paying for anything that happens in the field.
__________________
Train Hard

Ron Paul - 2012

Mark of Excellence
GM
101lifts2 is offline   Reply With Quote
Old 02-04-2009, 03:50 AM   #8
BobTheBiker
too much time on my hands
 
BobTheBiker's Avatar
 
Join Date: Jul 2008
Location: the northern district of god damn
Moto: 01 ZX6R, looking for more now.
Posts: 1,802
Default

Quote:
Originally Posted by 101lifts2 View Post
You would be surprised on how much GM/Ford and Chyrsler shell out for warranty repairs that should not be actual warranty (customer abuse or neglect). Ford is def. tackling quality issues, but I'm sure that they are now scrutinizing what is being covered and what should not.

The Japanese always have done this because their distributor bonuses are dependant on how much warranty dollars per vehicle they save. The Japanese motorcycling industry is a prime example of this (everything gets denied first unless its an obvious) as most have seen here with dealing with dealers. I think this has alot to do with why Japanese automakers tend to have lower warranty costs instead of just paying for anything that happens in the field.
I wouldnt be surprised honestly. I would honestly like to see how many warranty repairs are being made by each company this year vs the previous year or the year before and a breakdown of that number into what kind of repairs are made. Thats simply the curiousity in me speaking, my analytical side that studies this sort of thing could care less really.
BobTheBiker is offline   Reply With Quote
Old 02-04-2009, 04:03 AM   #9
Homeslice
Elitist
 
Homeslice's Avatar
 
Join Date: Nov 2008
Location: SF Bay Area
Moto: Gix 750
Posts: 11,351
Default

Quote:
Originally Posted by 101lifts2 View Post
You would be surprised on how much GM/Ford and Chyrsler shell out for warranty repairs that should not be actual warranty (customer abuse or neglect). Ford is def. tackling quality issues, but I'm sure that they are now scrutinizing what is being covered and what should not.
.
A lot of this is not due to customer fraud, but because vehicles breaking down only a few miles after warranty and the manuf decides to cover it out of goodwill or because they want to shut that person up. Ford gave me an AWA (after warranty adjustment) for the ignitor in my distributor that burnt out, because it was only a few thou outside the warranty. Well that and the fact that I was an ex-employee and still knew people
Homeslice is offline   Reply With Quote
Old 02-04-2009, 04:08 AM   #10
Quick281
Victim of Blazer Rapage
 
Quick281's Avatar
 
Join Date: Mar 2008
Location: Talkeetna, AK
Moto: 06 GSXR 600
Posts: 1,707
Default

Well being that these reports are some a source such as Consumer reports, can't we justify that these are being reported as repairs never needed versus repairs they had to pay out of pocket for? I would these kinds of things would be highly visible if people were being turned away instead of quality controls improving.
__________________
-Alex-
Resident TWFix Noob.


My 06 GSXR 600 <-- Its Clickable Fools.
Quick281 is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:33 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.