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Old 07-08-2009, 03:32 PM   #1
pauldun170
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Default Toyota customer service

http://consumerist.com/5308464/video...ustomers-truck
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Old 07-08-2009, 03:49 PM   #2
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Old 07-08-2009, 05:35 PM   #3
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In defense of Toyota, my brother and I used to work summers at Toyota of Irving with my step-dad who is a 20 year mechanic there. We were led to believe that ANY snooping inside a customers car would lead to us being strung up from the rafters by our toes. Messing with ANY of a customer's personal belongings was strictly forbidden and I never saw any employee rifle through a car unless warranted by the repair.
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Old 07-08-2009, 05:40 PM   #4
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WOW...

None of my dealerships do this shit. That is Ford, Lincoln, Chevy or HD. I never take anything out of my vechicles when I take them in. They don't touch shit!

Hell I worked at a Ford dealer... we never did shit in their cars in service. Most of them we only drove and parked.
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Old 07-08-2009, 08:57 PM   #5
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love how he went back to get that last coin and then decided he'd leave that one... must have been a Canadian coin...


fuck'n douchebags... but what ever dealership it's at... I don't feel it's a reflection on the brand... but the douchebag themselves. I've seen shitty customer service at Toyota, Chevy, Ford, Suzuki, BMW, Ducatti... shit the worst service I've had in a long time was at my local honda shop... fuck'n horrid.

that being said... hope that fucker got booted and is now riffle'n through the trash outside the local walmart.
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Old 07-08-2009, 09:20 PM   #6
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love how he went back to get that last coin and then decided he'd leave that one... must have been a Canadian coin...


fuck'n douchebags... but what ever dealership it's at... I don't feel it's a reflection on the brand... but the douchebag themselves. I've seen shitty customer service at Toyota, Chevy, Ford, Suzuki, BMW, Ducatti... shit the worst service I've had in a long time was at my local honda shop... fuck'n horrid.

that being said... hope that fucker got booted and is now riffle'n through the trash outside the local walmart.
Yea I agree, I gotten bad service everywhere! Ha my favorite snooping story is about a guy I used to ride with that worked for Verizon. He used to download customers pictures from their phones and show them to everyone! I've been known to take a racy picture or two but it's amazing what people will have on their phones!
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Old 07-08-2009, 09:45 PM   #7
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Yea I agree, I gotten bad service everywhere! Ha my favorite snooping story is about a guy I used to ride with that worked for Verizon. He used to download customers pictures from their phones and show them to everyone! I've been known to take a racy picture or two but it's amazing what people will have on their phones!
yeah when I worked at Fry's Electronic's... the Service Counter tech's used to snoop every computer for porn and photos... amazing what they found... a couple resulted in the arrest of child porn addicts...
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Old 07-08-2009, 09:52 PM   #8
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Yeah, you can't take this out on Toyota. This is Louisianna we are talking about here. I've been to every city he mentioned....I'm surprised this was the worse he endured.
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Old 07-08-2009, 10:01 PM   #9
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this is why any time one of my things gos for any kind of service it gets sanitised
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Old 07-08-2009, 10:17 PM   #10
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Damn!!! What the fuck was up with licking the pill dust? I'm glad they all were canned.

Owning a detail shop I had to dig through all of my customers shit. We would take everything and put it in large zip lock bags. I told anyone that helped me that they were not to keep anything. Everything went into bags, change, papers, keys, pens, gum, meds, drugs, alcohol, lace teddy's and sex toy boxes. I always said you never know what someone has counted and set up. Some change or cd and so on is not worth losing a job or customer over.

We even found $160 in a truck from a dealer. We always gave back everything but they told us to trash the stuff we find in the cars they had, when we found the money I knew that wouldn't count. I called them and they thanked me, then called me the next day to ask if we found more. They had a super sale and used this truck as a office to count the cash down payments and I guess they didn't do a good job at holding on to it.

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