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Old 07-07-2010, 01:13 PM   #1
shmike
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The way that I see it, it's a case of two companies not meeting their responsibilities. The 'employer' is failing to be an advocate for the person they employed, who is now in dire straights. This strikes me as a failure of corporate responsibility, the washing their hands of the entire issue. What else is an HR department for?

As to the insurer, they're doing what many companies have been slapped down for on numerous occasions; delaying, delaying, and then likely denying. I have no problem with a company working to be profitable but this strikes me as both abrogation of basic human responsibility, and breach of contract by failure to perform. Insurance companies in the US have a very poor track record for fulfilling their responsibilities, and allegations (founded) of paying performance incentives for finding ways to avoid those responsibilities.
I whole heartedly agree that the employer should have some type of advocate on her behalf. She should have an HR person assigned specifically to her until the issue is resolved. The fact that she doesn't is shitty.

Neither of us knows anywhere close to enough about the situation to deal with the insurance issue. If the boy is denied any medical services because of the insurance company delaying or denying the claim, I'll be the first person to shout "SUE!"
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Old 07-07-2010, 01:21 PM   #2
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The way that I see it, it's a case of two companies not meeting their responsibilities. The 'employer' is failing to be an advocate for the person they employed, who is now in dire straights. This strikes me as a failure of corporate responsibility, the washing their hands of the entire issue. What else is an HR department for?
Exactly my point.

Its been over a year since I worked there now, I don't know the specifics of her benefit/insurance package and what they do and don't cover, etc. etc.

To me, its all irrelevant as the company she worked for all these years needs to step up and get it handled for her. She is at the hospital actively involved in her son's care from 7am to Midnight, every single night and doesn't have hours a day to spend on the phone.

5 years ago this wouldn't have happened with this company. They DID used to care about and take care of their employees. Back then you wouldn't have even had to think twice about whether you were going to get paid or not...it would've all been taken care of and the company would've organized fund raisers, golf tournaments, luncheons, etc. etc. all in your benefit.

That's the worst part about it....is to see how much the company has really changed and how its part of a trend to say fuck you to the "little guy."

Her husband, BTW, works for a large company too....and they took care of him immediately.

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FMLA should also protect her too.
FMLA only ensures they can't fire her.
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Old 07-07-2010, 01:43 PM   #3
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The 'employer' is failing to be an advocate for the person they employed, who is now in dire straights. This strikes me as a failure of corporate responsibility, the washing their hands of the entire issue. What else is an HR department for?
In my experience, they're for protecting the company against employment-related liability, and that's about it.
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Old 07-07-2010, 12:21 PM   #4
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Should they care? They are there to make money, not cuddle you. We voted we didn't want caring companies a long time ago when we stopped paying for service and started purchasing everything at Walmart.
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Old 07-07-2010, 12:49 PM   #5
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Some of the most productive companies in the fortune 500 category are family-friendly and take care of their staff. Yahoo had an article on it awhile back. The summary? A happy employee is a productive employee. I wish I could find the story, but I'm too busy to search for it at the moment...
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Old 07-07-2010, 01:03 PM   #6
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Does she have the insurance that covers loss of work? As in the type that makes sure you still get paid at least a portion of your regular paycheck...often you have to not get paid for a certain amount of time before those benefits kick in tho...
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Old 07-07-2010, 01:05 PM   #7
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Does she have the insurance that covers loss of work? As in the type that makes sure you still get paid at least a portion of your regular paycheck...often you have to not get paid for a certain amount of time before those benefits kick in tho...
Sounds like she does and that is what is causing the issues.

It is a benefits/insurance case at this point, regardless of what her team leader says.
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Old 07-07-2010, 01:19 PM   #8
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FMLA should also protect her too.
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Old 07-07-2010, 02:19 PM   #9
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Which thread is this referring to?

It's impossible for a company to care about anything.......It's a paper entity, not a person.

There may be a few people within the company who have the type of personality where they genuinely care about the life & times of their customers.......But most don't. Why should they? The #1 reason they are there is to earn a paycheck. Just like you.

If earning a paycheck requires them to be nice to their customers in order to earn a fat commission or get a good performance appraisal, they will do so.......... but beyond that, they don't actually give a shit. And that's the way it should be.
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Old 07-07-2010, 06:41 PM   #10
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Which thread is this referring to?

It's impossible for a company to care about anything.......It's a paper entity, not a person.

There may be a few people within the company who have the type of personality where they genuinely care about the life & times of their customers.......But most don't. Why should they? The #1 reason they are there is to earn a paycheck. Just like you.

If earning a paycheck requires them to be nice to their customers in order to earn a fat commission or get a good performance appraisal, they will do so.......... but beyond that, they don't actually give a shit. And that's the way it should be.

Yea I'm sorry but unless you work for small companies, like I started doing after a corporation screwed me over, you can't expect a company to "care". It is comprised of a bunch of small wheels with rules they must follow to keep their employment. They don't have any "real power.

Two things, and forgive me Josh, but I'm still wondering who was at fault for this accident in the first place? Why aren't they being called to the carpet to pay for this? In my experience when an accident is another party's fault, they pay all of your lost work, expenses, etc not your insurance company. They may be part of the hold up from her company...

Second, again I'm sorry but this is still kinda "recent" for an insurance company paying out/lawsuit talk isn't it? Seriously, it does take some time for these things to pan out. Was an insurance adjuster supposed to be standing outside the room with a check in hand the day after the accident? Trust me I want the little guy to be taken care of and it sounds like he is being taken care of... Are we really fighting over a couple weeks pay while the boy's life is still hanging in the balance? Can't that stuff be worked out after the kid is okay? BTW perhaps the father has better coverage that he may pay a higher premium for that got his paid all of his lost wages... Josh said himself that he doesn't know what her coverages are...if any.

Anyway, I hope that everything works out in the end but a few weeks pay would be the last thing on my mind at this point...
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