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Old 09-17-2010, 12:49 PM   #1
azoomm
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itgirl, you understand that race gas isn't something you can just walk up the pump and purchase, right? It is a very intentional purchase, typically by those that understand full well that not only can they not leave it in the machine - but, they can never put any other fuel into it.

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...and I agree. If you're paying somebody for RACE GAS... Then they oughta clue you in to what you are buying and the suitability of it for your intended use........


He were paying us to map his bike based on his intended use.....

Go back to my initial post....
The guy was clearly an idiot. Reminds me of the guy that would come into the shop and weigh tires. He didn't want to buy the best tire composite - he wanted the LIGHTEST tire.

You can't fix crazy. Sometimes people get so hung up on what they think is an "easy" way to buy fast that they can't let go.
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Old 09-17-2010, 11:15 AM   #2
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Yikes you sure can type! I've always felt that its a combination of things that make for a successful modification. I've been where the customer was and I've been where you are...neither position is enviable for sure.
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Old 09-17-2010, 12:08 PM   #3
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Originally Posted by Amber Lamps View Post
Yikes you sure can type! I've always felt that its a combination of things that make for a successful modification. I've been where the customer was and I've been where you are...neither position is enviable for sure.
Actually, I'm a slow, lousy typist. It takes me a long time to put together a decent post...but I try to communicate to the best of my meager abilities.

And yes, it can be frustrating on either side of the service counter. It's all about expectations and understanding.
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Old 09-17-2010, 12:22 PM   #4
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I can understand if you had told the guy to expect "a" results, and he didnt get them, but you didnt, so really, I dont think he has any right to be upset with you. Doesnt mean he wont be, but YOU or the the shop didnt guarantee him the results he expected from whatever source he thought was legit, thats his fault for assuming without doing the research.

If you take your bike into a shop and they tell you they are going to do a, b, and c and you can expect x results and you dont get that, then thats when you'd have the right to be upset.
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Old 09-17-2010, 12:34 PM   #5
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You should probably have a policy saying that you won't install internal engine parts unless they were ordered by your shop, and that you will do your best to price-match if you do so.

Either that, or the customer must bring documentation and invoice for their parts, with contact information so that you could have called the supplier to verify the camshaft is actually the correct one. And if you can't contact or verify anything, you won't proceed.
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Old 09-17-2010, 12:37 PM   #6
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Im actually surprised ya'll install parts brought to you. Shops around here and back in Florida where I lived would refuse to even install tires for less than a ridiculous fee and refused to install anything else.
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Old 09-17-2010, 01:53 PM   #7
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Don't mean to be argumentative, but this might have been avoided if you told the guy about the problems associated with MR12 beforehand. Yes, it's written on there but most people don't bother reading, they just listen to their friends and pick and chose what they want to hear.

Sometimes you gotta protect yourself from the stupidity of others. I run my Husky dry when I park it (usually) but only because someone told me to--if not, I would have had no idea. 76 100 oct comes out of a pump next to diesel.
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Old 09-17-2010, 01:59 PM   #8
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Quote:
Originally Posted by Sean View Post
Don't mean to be argumentative, but this might have been avoided if you told the guy about the problems associated with MR12 beforehand. Yes, it's written on there but most people don't bother reading, they just listen to their friends and pick and chose what they want to hear.

Sometimes you gotta protect yourself from the stupidity of others. I run my Husky dry when I park it (usually) but only because someone told me to--if not, I would have had no idea. 76 100 oct comes out of a pump next to diesel.
And you are right.......again, if I was the one selling the gas, if I'm the one "advising" him on what to do; but when a guy cuts you off repeatedly and says "ALL I care about is peak horsepower!", well, waddaya want me to do? Throw him on the floor and scream into his face?

Hmmm?
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Old 09-17-2010, 02:51 PM   #9
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One thing I will say is this... Not all work is good work and sometimes its better to say no.
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Old 09-17-2010, 03:14 PM   #10
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One thing I will say is this... Not all work is good work and sometimes its better to say no.
Roger... but it's not MY business..it's my boss's.
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